Mission & Policies
Public Internet Access Policy
5.7.1 Purpose of Internet Service
The Mission Statement of the Downers Grove Public Library
states that, "The Downers Grove Public Library will
provide collections, services, and programs to meet the
community's desire for information, literature, and entertainment." The
Internet has become an increasingly important tool
to provide patrons with access to the vast amount of
available on the World Wide Web, as well as to provide
a portal to the on-line reference databases licensed
by the library. In addition, the Internet has become
an important means of communication, allowing fast
and easy communication around the globe.
While many residents of the Village of Downers Grove have
access to the Internet, a substantial number of them do
not. In addition, an Internet search is often used in conjunction
with searches of other library materials in the course
of a patron's search for information during a visit to
the library. The purpose of providing public Internet access
in the public library is to ensure that all of our patrons
have access to this important source of information and
5.7.2 Goal of Internet Service
The goal of Internet Service at the Downers Grove Public
Library is to provide patrons with high speed access
to the World Wide Web.
5.7.3 Ethics and Standards
The Library Board has adopted the Library Bill of Rights
and endorses an individual's right of access to information.
As such, the Downers Grove Public Library does not censor
or restrict access to Internet sites. If parents choose
to allow access by their children, they have the responsibility
of monitoring their child's use of the Internet.
Use of the library's Internet access is a privilege. All
users are expected to use the Internet in a lawful and
responsible manner. Users are required to follow the Downers
Grove Public Library's Rules of Behavior and Internet Service
policy and guidelines. The library's public Internet access
may not be used to harass, interfere with, or disrupt other
users, library staff, services or equipment. Disruptions
include, but are not limited to, distribution of un-solicited
advertising, harassment (including sexual harassment,)
propagation of computer worms or viruses, or use of the
network to make unauthorized entry to any other machines.
Violations of the library's policy and guidelines may result
in the loss of Internet access privileges and may include
legal action where appropriate.
5.7.4 Information Resources
Information and resources on the Internet enhance those
already held in the Downers Grove Public Library and
often go beyond what is locally available. The library
subscribes to selected Internet-based reference databases
and provides links on the library web pages to other
selected sites. Database subscriptions and links to
other sites are selected using the same selection criteria
used to choose library materials in the collection.
possible, the Library licenses remote access to the
reference databases to provide residents with access
to these resources
from outside the library through their home or work
computers, as well as through in-house library computers.
Unlike the library collection, the Internet also provides
access to countless sites that are not selected or monitored
by library staff. Not all information on the Internet is
complete, accurate, or current. Many sites are commercial
enterprises or home pages of individual Internet users.
The Downers Grove Public Library has no control over the
material on the Internet and is not responsible for the
accuracy or authenticity of information found there, nor
can it protect the public from material they may find inappropriate
or offensive. It is up to the user to select and to accept
or reject the accuracy of on-line information.
The library cannot ensure access to all Internet resources
at any given time. The servers of any particular site may
be busy, unavailable due to maintenance schedules, or available
only to authorized users for a fee.
5.7.5 Public Internet Access
Internet access is available on the computers located
in the adult and children's computer rooms, as well
most of the public computers in the adult departments.
Patrons may use any of the public
computers on a walk-up basis as they become available.
The amount of computer time available
to any user may be limited by demand. Patrons can also
access the Internet with their own computers through
the library's wireless network.
In order to have access to the Internet, minors age 13
and younger must either have a parent or guardian sign
the Internet User Responsibility Agreement or have the
parent or guardian accompany the minor to the library and
use the Internet with the minor. Parents of minors age
14 to 18 may request the library to block their child's
Internet access. However, sometimes Internet sites are
the best sources to answer a patron's reference question.
When staff members determine this is the case, they will
give patrons of any age access to the Internet to answer
the specific reference question. The library does not have
the ability to block children's access to the Internet
when they use their own computers to link to the wireless
Staff will provide a limited amount of basic guidance
to computer users; however, staff cannot provide in-depth
instruction to individuals. The library does offer regular
classes for residents who have little or no experience
using computers or who are interested in improving their
The library does not provide patrons with individual user
accounts for the purpose of sending and receiving electronic
mail. However, library computers can be used to access
the many free web-mail services available on the Internet.
Users should be aware that public Internet access at the
library cannot provide all of the services that are available
through personal Internet access. For example, to protect
users' privacy and security, "cookies" that store
personal information such as bank account numbers and passwords
cannot be downloaded onto library computers.
Use of the library's Internet access is free. The library
is not liable for costs incurred by users through use of
fee-based services. When printing, the first five pages
of black and white printing are free for Downers Grove
cardholders. Beyond the five free pages there is a cost
of ten cents per page for black and white, and twenty-five
cents per page for all color printing.
From 5. Library Services ~ 5.7 Public Internet Access,
new policy adopted 3/23/2005.